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Thank you for your attention to the website!

Maybe sometimes our staff is not online and cannot respond in time

We have compiled responses to some frequently asked questions for your reference

If you have more in-depth discussion, we hope you can leave an online message, or email, or mobile phone (those powerful apps)

we will get back to you as soon as possible

  • Who is heypack?

    01.

    Heypack is a professional package supplier to cosmetic, skin care, face care, body care, bath & hair, makeup

    clean & wash beauty, care spa, natural products, and fragrance & Wellness.

  • Can you help me to find the product which I can't find on your website?

    02.

    Definitely yes, Heypack team are very pleased to develop a special package with you

    we will work with you to find a satisfactory product.

  • Can I get some samples before placing the order and how long for a sample？

    03.

    Yes, and samples are always free, Delivery time is 1-3 days

    If customized samples, Costs are various according to your artwork

    7-15 days for a pre-production sample.

  • Can you label or decorate the package?

    04.

    Yes, we can. We could offer various printing ways

    screen printing, hot stamping, offset printing, labeling and etc.

  • How long can I expect to receive my goods after I place an order?

    05.

    Our production time is always 20-25days after

    pre-production sample confirmation.

  • What's your packing method?

    06.

    Heypack provides standard export carton packing to make sure safe delivery

    We also accept the special packing method according to the customer's design.



    Heypack is a professional packaging & Container manufacturer which has 14 years of experiences

    Our main products are PE/PET blow bottles and plastic Jars, cosmetic PE tubes, aluminum-plastic laminated tubes

    make-up tube, airless bottle and cream jars, wellness, and fragrance containers.



    Different surface disposal like gold & silver & Rose electroplating, matte frosting

    engraving & embossing.1-8 colors offset printing, Direct screen printing

    Pattern Painting, Gold/silver/rose hot stamping, and labeling.



    Strict quality control process on Material, produce and packing and every steps

    Function testing, COA documents

    and mass production sample providing are available before shipping.



    Besides, we are making great efforts in creating new products design and development

    establishing reliable shipping & delivery system

    and providing whole packaging solution.